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Residential FAQ
Residential FAQ


How long have you been in business?
Are you insured, licensed and bonded?
Are you a member of any professional associations? Do you mind if we check with the Better Business Bureau?
Can you provide other references?
What services do you provide?
What areas do you work in?
Do you give free estimates?
I want you to come and look at my project. When can you come?
Will there be a contract for the work?
How do I pay for my project?
Is your work guaranteed?
How much does it cost per square feet to build an addition?
I have seen your signs on office buildings. Do you also do commercial work?
O.K. I’m convinced I should contact you. How do I do that?

How long have you been in business?

We have been in business since 1975.


Are you insured, licensed and bonded?

We are licensed by the Virginia Department of Professional and Occupational Regulation, State Board for Contractors, as a Class A building contractor, meaning that we can construct buildings of any size or cost. We are fully insured for general liability and workers compensation, and a copy of our insurance certificate outlining our coverage can be provided at your request. As a licensed contractor, we are covered by the State Contractors’ Transaction Recovery Fund (as are all licensed contractors). Although not common on residential projects, we can provide performance, labor and material payment bonds if requested.


Are you a member of any professional associations? Do you mind if we check with the Better Business Bureau?

We are members of the Roanoke Regional Home Builders Association, Roanoke Regional Remodelers Council, Blue Ridge Construction Specifications Institute, and an associate member of the American Institute of Architects. As a former board member of the Better Business Bureau of Western Virginia, we recommend that you check out every business that you are considering dealing with through the BBB. They can be reached at 540-342-3455.


Can you provide other references?

We are extremely proud of the work that we have done over the years and have hundreds of satisfied customers. We would be more than happy to provide you with a list of customers when we visit your home.


What services do you provide?

We are a full-service design/build firm for residential projects. Our work is turn-key. We can provide the design using our own staff of designers, as well as through other architects, depending on the size and scope of the work. We can also construct your project whether we design it or not, using our own carpenters and our team of experienced subcontractors. We will even clean your house and wash your windows at the end of the project (dog-sitting available at an additional cost).


What areas do you work in?

Our work is concentrated in the Roanoke and New River valleys, including Smith Mountain Lake.


Do you give free estimates?

Our initial consultation is free. If design services are required, there may be an additional charge, depending upon the scope of your project. We will tell you more about that on our first visit once we have had a chance to see what you need. Like most contractors, if there is no design required, there will be no charge for the estimate.


I want you to come and look at my project. When can you come?

We normally schedule an initial visit within two weeks. To make an appointment you can call our office at 540-982-8200 or e-mail us at info@bsiva.com.


Will there be a contract for the work?

We always recommend using a written contract. Check out How We Work: The Process for an outline of the different forms we use.


How do I pay for my project?

If you need financing, we will refer you to a local lending institution. We are also familiar with historic preservation grants and tax credits which may be available to you, depending upon where you live. Ask us for more information.


Is your work guaranteed?

We provide a one-year warranty on all workmanship. Many products that we use have longer warranties.


How much does it cost per square feet to build an addition?

That’s a hard question to answer because many factors can affect the cost of your project, including its size, complexity, accessibility, and quality of finishes that you choose. We can give you a better idea after we have visited your home and assessed your needs and desires.


I have seen your signs on office buildings. Do you also do commercial work?

We have a separate commercial division that renovates and builds offices, stores, and light commercial facilities. Residential work has always been a great passion of ours, and is a large part of our business, too, so the answer is that we do both. (See, we told you we were a full-service contractor.)


O.K. I’m convinced I should contact you. How do I do that?

Give us a call at 540-982-8200, or e-mail us at info@bsiva.com.




Building Specialists